Contact information

CONTACT INFORMATION

Denly is a business registered in the Netherlands, owned by Elia Basha.

Email: support@denlynest.com

Registered address:
Pannekoekstraat 95B, 3011 LD Rotterdam, Netherlands

Chamber of Commerce (KVK) number: 42164902

HOW TO REACH US

Email is the fastest way to reach us, and it is how we handle order questions, delivery questions, returns, and complaints. We do not operate a phone line.

We answer every email within 24 hours on business days, and within 48 hours over a weekend or public holiday.

If you are writing about an existing order, please include your order number so we can find it straight away.

COMPLAINTS

If something has gone wrong, email us first and give us a chance to fix it. If we cannot reach an agreement, EU consumers can also use the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr.